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Rights

• You have the right to expect that members of our staff will be available to assist you.
• You have the right to expect to be kept informed.  ÐÓ°ÉÖ±²¥¼ä State strives through publications, correspondence and other media to provide students and parents with updated information.
• You have the right to expect fair treatment.  ÐÓ°ÉÖ±²¥¼ä State does not discriminate on the basis of race, creed, age, disability, sex or national origin.

Responsibilities

• When you schedule classes, you accept the liability for payment of all associated fees unless you complete the procedure for official withdrawal.
• You are responsible for being knowledgeable of ÐÓ°ÉÖ±²¥¼ä State's payment policies by reviewing the Bursar's Office web-site of information  and all other pertinent information.
• You are responsible for making payment arrangements with the Bursar's Office in accordance with the guidelines set forth in ÐÓ°ÉÖ±²¥¼ä State's payment policy.
• You are responsible for satisfying all financial obligations with the university before you will be granted a release of grade report/transcript/diploma.
• You are responsible for collection costs that occur as a result of your account being placed with an internal collector or an outside collection agency.

Billing Rights Summary

• If you have questions about your bill, please contact the Bursar's Office at 270.809.4227 or msu.bursar@murraystate.edu